Emergency: 111
Dial 111 if there is an immediate threat to life, severe injury, chest pain, suspected stroke, or any acute medical emergency.
Crisis help
Dial 111
If you need help right now.
Connect Clinic is a non-urgent telehealth service. The lines below are staffed by trained crisis responders, available across Aotearoa New Zealand, and most are free. Please use them first.
1737 · Need to talk?
1737 · text 1737Free national mental health line. Trained counsellors, available any time of day or night, in English or by referral to a Pasifika or Māori counsellor on request.
Healthline
0800 611 116Free 24/7 health advice from registered nurses across NZ. Use this for non-emergency physical health concerns, advice about symptoms, or whether to escalate to 111.
Lifeline
0800 543 354 · text HELP (4357)National crisis support and suicide prevention line. Trained volunteers available 24 hours a day.
Suicide Crisis Helpline
0508 828 865 (TAUTOKO)Free, 24/7 line for anyone in distress, suicidal thoughts, or worried about someone else. Run by people with lived experience.
Vaka Tautua
0800 582 326Pasifika-led wellbeing support across NZ. Mental health navigators, kainga-aware support, alcohol and drug help. Office hours Mon–Fri.
Te Haika
0800 745 477Te Haika is the Wellington and Hutt Valley mental health crisis line. For other regions, call your local DHB mental health crisis team or 1737.
Youthline
0800 376 633 · text 234Free 24/7 line for rangatahi and their whānau. Counsellors who specialise in youth mental health, bullying, sexuality, and family stress.
Are you OK?
0800 456 450Free family violence helpline. Confidential support for people affected by family or sexual violence, or anyone worried about someone else.
Why we routed you here.
The booking form flagged a question that suggests today is not the right day for a non-urgent video consult with us. The lines above are run by people trained for exactly this kind of moment, and most are free. Please call one before booking with Connect Clinic.
- If you are unsure which to call, ring 1737 first. They will route you onward if needed.
- If anyone is in physical danger or unconscious, call 111.
- You can come back to book a non-urgent consult with us once the immediate moment has passed.