A New Zealand telehealth clinic, in three parts.See how it fits together
Telehealth · Aotearoa NZ

Telehealth that sounds like home.

We are a New Zealand telehealth clinic with mental health at the centre, designed for Māori and Pasifika first and open to every New Zealander. Repeat scripts, certificates, weight-loss and GLP-1 consults sit beside the assessments, so the door is the same whether you are coming in for a quick repeat or a careful mental health appointment.

Connect Clinic · Aotearoa New Zealand

A Pasifika mother and her young son on a video call from home
01
Clinical

Telehealth consults, focused on mental health.

The mental health assessment is the heart of the clinical practice. Repeat scripts, medical certificates, and weight-loss consults sit beside it for the in-and-out things a video consult can safely cover.

Primary focus

Mental health assessment, by video.

A careful video assessment for anxiety, low mood, burnout, ADHD screening, or anything that needs a proper clinical look. Patients leave with a working diagnosis, a written plan, and a referral letter where one is needed.

  • Real consult time, not a triage
  • Working diagnosis and a written plan to take to your GP or therapist
  • Referral letter included if onward care is needed
  • Follow-ups available, no minimum visits, no enrolment

Not a crisis service. If anyone is in mental health crisis right now, call or text 1737, or 111 if there is risk of harm.

A mental wellness check-in app screen with three coloured options

Repeat prescriptions

Quick repeats for stable medications, with the e-script sent to your pharmacy. Not for opioids, benzodiazepines, ADHD stimulants, or first-time scripts.

Medical certificates

Standard sick notes, return-to-work, and short-term off-work certificates. ACC and complex insurance forms need an in-person GP.

Weight loss & GLP-1

An initial consult on Wegovy, Saxenda, or Mounjaro, followed by reviews at week 4 and week 12. Subject to NZ funding rules and clinical eligibility.

02
IT and Innovation

Pacific health software, built in clinic.

Three apps in active build, each shipped under the same principle: a tool a doctor would feel comfortable handing to a patient at the end of a consult. Free or low-cost where possible, no engagement bait, no streaks, no guilt loops.

Talanoa app screen showing the Tongan greeting Malo
On TestFlight

Talanoa

Identity is a protective factor.

Pacific kids who grow up speaking their heritage language do better at school, sleep better, and stay rooted in family. Language loss is one of the strongest signals of mental health drift in young Pasifika patients. Talanoa teaches five Pacific languages through everyday phrases, daily culture alerts, and progressive lessons.

Rxin design · 2026
In design

Pasifika Medication Resource

Patients deserve to understand the pills they take.

A plain-English (and Pacific-language) reference for the medications most often prescribed to NZ Pasifika patients. What the drug does, why it matters, common side-effects, when to call the GP. Built because too many patients leave a consult with a script they don't fully understand.

GLP-1 companion app showing 70 percent weekly progress
Coming late 2026

GLP-1 Companion

For all NZers on weight medication.

Patients on Wegovy, Saxenda, or Mounjaro need more than a quick consult and a hand-wave. Side-effect tracking, dose-escalation reminders, lifestyle nudges, and clear escalation triggers. Open to every NZ patient on a GLP-1, not just Pasifika.

03
Lifestyle support

The work that goes alongside the medication.

Pills work best when they sit inside a wider plan. Every consult assesses what a drug can shift, what behaviour change can shift, and what to do at the same time. The lifestyle column is where most clinics undercook the work. We build it back in by default.

Medication opens the door. Lifestyle keeps it open. Both are required.

Together

Sleep, movement, food, breath.

Not vague advice. A written plan with the next two steps, the right week to come back, and the things to drop if the plan stops fitting your week.

In your hand

Apps as quiet companions.

Talanoa for language and identity. Mahino for CBT exercises a GP would recommend. The GLP-1 Companion for the side-effect logs and dose timing that prescriptions usually leave out.

On a schedule

Follow-up until it sticks.

Brief reviews at week 4, week 12, and quarterly. Whichever is doing the work, drug or behaviour, gets adjusted until the change holds.

Clinical scope grounded in NZ primary-care guidelines (Healthify NZ, Auckland HealthPathways, BPAC).

Conditions we cover

If your concern is here, video usually works.

Each entry sets out what we can do remotely and when an in-person visit is the safer call. Clinical scope grounded in NZ primary-care guidelines (Healthify NZ, Auckland HealthPathways, BPAC NZ).

Anxiety & low mood

Assessment, written plan, SSRI initiation where appropriate, brief psychoeducation. Active suicidal thoughts or recent self-harm need urgent in-person care.

ADHD screening & assessment

Adult ADHD assessment using DIVA-5 plus a collateral history. We provide a referral letter for psychiatrist medication initiation, which is a NZ requirement before stimulants can be prescribed.

Burnout & sleep difficulty

Sleep history, behavioural insomnia plan, work-related stress assessment. Melatonin where indicated; zopiclone and zolpidem are not prescribed by video.

UTI & bladder symptoms

Empirical antibiotics for typical lower UTI in non-pregnant adult women. Pregnancy, fever, flank pain, recurrent UTI, or symptoms in men need in-person assessment.

STI testing & treatment

Symptom triage, lab test request through Labtests, and treatment once results return. Pathway aligned with Sexual Wellbeing Aotearoa.

Sore throat & cough

Triage for streptococcal pharyngitis, especially for Pasifika and Maori under 35 where rheumatic fever risk is higher. Strep A swab arranged where indicated.

Skin rashes & acne

Visual assessment for common rashes, acne, fungal infections, and tinea. Suspected melanoma or any unclear lesion needs in-person review.

Diabetes follow-up

HbA1c review, metformin / SGLT2 / GLP-1 titration, and recall reminders for foot, eye, and renal screening.

Blood pressure review

Annual review and antihypertensive titration. Home BP readings expected; an automated home monitor from your pharmacy is the most reliable source.

Contraception & pill check

Start or change combined oral contraceptive or progesterone-only pill. Referral letter for IUS or implant. Missed-pill advice and emergency contraception guidance.

Weight loss & GLP-1

An initial consult for Wegovy, Saxenda, or Mounjaro. Side-effect tracking and dose escalation handled in follow-ups at week 4 and week 12.

Repeat prescriptions

A quick video for stable repeats, with the e-script sent to your pharmacy. Not for opioids, benzodiazepines, ADHD stimulants, or first-time scripts.

How it works

Three steps. No app to download.

Book online, pay through Stripe, get a Zoom link by email within minutes.

Step 01

Book online

Pick a service, pay through Stripe, receive a Zoom link by email in under a minute.

Step 02

Join the video call

Click the Zoom link at your time. Phone, laptop, tablet. No login required.

Step 03

Plan and follow up

You leave with a written plan. Scripts go to your pharmacy. Follow-ups easy to book.

FAQ

Common questions, plain answers.

If a question isn't here, the email at the bottom of the page lands in the right place.

Who can book a consult?

Any adult based in NZ. Patients outside Aotearoa cannot be seen. For under-18s, please book through your usual in-person GP.

What can a video consult not do?

Examination of ears, throat, or skin lesions usually needs in-person. Controlled drugs (opioids, benzodiazepines, ADHD stimulants, sleep medications) can't be prescribed by telehealth and need an in-person GP relationship. If your issue is outside what a video consult can safely cover, you'll be told in the first few minutes and the consult fee will be refunded.

How fast is the Zoom link sent?

Within a minute of payment. Most weekdays a same-day slot is available, between 8am and 8pm NZ time.

Is there an enrolment or monthly fee?

No. There is no enrolment, no waitlist, no monthly fee. Each consult is paid through Stripe at the time of booking.

Is this a crisis service?

No. If you or someone you love is in mental health crisis, call or text 1737, or 111 if there is risk of harm right now. Connect Clinic is a non-urgent telehealth service for everyday mental health and primary care.

Where does the money go?

Connect Clinic is a New Zealand-registered company. The clinic fee covers the consult, the e-prescription, and the time to write your plan. The apps in development (Talanoa, Pasifika Medication Resource, GLP-1 Companion) are funded separately.

Go

Pick a service. Pay. Zoom link in minutes.

Same-day slots most weekdays, 8am to 8pm NZ time. NZ patients only. No insurance or referral required.

For pricing, see our pricing page. Or call +64 9 873 5039 ext 800. Or email francis.katoa@icloud.com.

A Pasifika mother and son on a video consult